Sales Technician
While supporting Unbound’s senior technicians, the Sales Tech will execute their own solar component and system sales, such as grid-tie 16 panels or less, off grid 6 panels or less and small components. They will collaborate with other team members to ensure timely communication with our customers.
Key Responsibilities:
- Answer incoming phone calls and completes own sales
- Create new customer records in Unbound’s internal database
- Utilize sales skills to assist callers in appropriately identifying their needs
- Assist Senior Sales staff in generating quotes
- Quotes shipping freight and ground
- Responsible for excellent customer service by following up on customer inquiries
- Listen to and communicate professionally with customers to understand their specific needs
About you:
- You have a minimum of a High School Diploma
- You have a minimum of two years’ experience working within the solar industry
- You possess some technical knowledge of the solar industry, such as of racking components, charge controller sizing, medium grid-tie and off grid system
- You possess a strong attention to detail and have good organizational skills
- You have intermediate computer skills
- Excellent communication skills – both written and oral
- You have foundational customer service phone skills and you can handle rejection and still successfully approach the next opportunity
- You have excellent interpersonal communication skills, persuasive abilities with an intuitive understanding of what motivates others to take action